Privacy Policy

Version Date: 01.06.2012


Prom Telesoft Private Limited ( respects your privacy whether you use our website located at, including other media forms and media channels related or connected thereto (collectively, the "Website") to order food from restaurants, to advertise food for sale or simply to view the Website. The following Privacy Policy is designed to inform you, as a user of the Website, about the types of information that may gather about or collect from you in connection with your use of the Website. It also is intended to explain the conditions under which uses and discloses that information, and your rights in relation to that information. Changes to this Privacy Policy are discussed at the end of this document. Each time you use the Website, however, the current version of this Privacy Policy will apply.


Use of "cookies"- Your visit to this site may be recorded for analysis on the number of visitors to the site and general usage patterns. Some of this information will be gathered through the use of "cookies". Cookies are small bits of information that are automatically stored on a persons web browser in their computer that can be retrieved by this site. Should you wish to disable these cookies you may do so by changing the setting on your browser. However users who do not wish to have web cookies placed on their computers should set their browsers to refuse web cookies before accessing the website, with the understanding that certain features of the website may not function properly without the aid of web cookies.

Marketing Promotions-We may collect personal information occasionally from visitors to this site and those individuals that participate in a contest or promotion (online or over the telephone). Such information is only collected from individuals who voluntarily provide us with their personal information. We may use this information to advise them of products, services and other marketing materials, which we think, may be of interest to them. We may also invite visitors to this site to participate in market research and surveys and other similar activities.

Third-party advertising companies are used to serve advertisements when you visit the site. These companies may use information about your visits to this site and other sites that are contained in Web Cookies in order to provide advertisements about goods and services of interest to you. Using a tool created by the Network Advertising Initiative, you can opt out of several third party ad servers and networks Web Cookies simultaneously.

We may use Web Beacons on the site and in emails to count users who have visited particular pages, viewed emails, and to deliver co-branded services A "Web Beacon" is an object that is embedded in a web page that is usually invisible to the user and allows website operators to check whether a user has viewed a particular web page or an email.. Web Beacons are not used to access users Personally-Identifying Information; they are a technique may use to compile aggregated statistics about Website usage. Web Beacons collect only a limited set of information including a Web Cookie number, time and date of a page or email view, and a description of the page or email on which the Web Beacon resides. You may not decline Web Beacons, however, they can be rendered ineffective by declining all Web Cookies or modifying your browser setting to notify you each time a Web Cookie is tendered and permit you to accept or decline Web Cookies on an individual basis.

If we do ask you to provide personal information, we will always specify the purpose for which such personal information is collected and ensure that it is only used for the purpose specified at the time of collection.


Website Registration- A range of Personally-Identifying Information are collected from and about Website users. Much of the Personally-Identifying Information collected by about users is information provided by users themselves at the time they register with the Website and purchase food. The information may include each users name, address, email address, telephone & mobile number, and, if you transact business with us, financial information such as your payment method (credit card number, type, expiration date or other financial information). We also may request information about your interests and activities, your gender, age, date of birth, username and other relevant information as determined by from time to time. Users of the Website are under no obligation to provide with Personally-Identifying Information of any kind, with the caveat that a users refusal to do so may prevent the user from using certain Website features.

Online Forums and Public Postings - Certain Personally-Identifying Information collected from users is disclosed as a matter of course as a result of those users use of the Website. We provide sections on our Websites where you can post reviews and information about restaurants. Such postings are governed by our Terms of Use. In addition, such postings may appear on other websites or when searches are executed on the subject of your posting. Also, whenever you voluntarily disclose personal information on publicly-viewable web pages, that information will be publicly available and can be collected and used by others. We encourage you to exercise discretion and caution with respect to your personal information. Users assume all responsibility for any loss of privacy or other harm resulting from their voluntary disclosure of personally identifying information.

Communications from GETMYFOOD.COM- We may occasionally use your name and email address to send you notifications regarding new services offered by us that we think you may find valuable. We may also send you service-related announcements from time to time through the general operation of the service. Generally, you may opt out of such emails at the time of registration or through your account settings, though we reserve the right to send you notices about your account even if you opt out of all voluntary email notifications.

Disclosures by GETMYFOOD.COM- will disclose Personally-Identifying Information under the following circumstances:

  • By Law or to Protect Rights- When we believe disclosure is appropriate in connection with efforts to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing; to protect and defend the rights, property or safety of, our users, our employees, or others; to comply with applicable law or cooperate with law enforcement; or to enforce our Terms of Use or other agreements or policies, in response to a subpoena or similar investigative demand, a court order, or a request for cooperation from a law enforcement or other government agency; to establish or exercise our legal rights; to defend against legal claims; or as otherwise required by law. In such cases, we may raise or waive any legal objection or right available to us.
  • Restaurants- Whenever a user places an order for food from a restaurant will only disclose the necessary information for processing and delivery of the order.
  • Marketing Communications- We will email users about our products and services that we believes may be of interest to them and we also will provide users email information to third parties, so that those third parties may directly contact users about additional products and services. If a user wishes to opt-out of receiving marketing materials from or its mailing partner they may do so at any time by deactivating the feature in Account Settings section.
  • Third Party Service Providers- We may share your Personally-Identifying Information, which may include your name and contact information (including email address) with our authorized service providers that perform certain services on our behalf. These services may include fulfilling orders, providing customer service and marketing assistance, performing business and sales analysis, supporting our website functionality, and supporting contests, sweepstakes, surveys and other features offered through our Website. We may also share your name, contact information and credit card information with our authorized payment gateway service providers who process credit , debit card and net banking payments. These service providers may have access to personal information needed to perform their functions but are not permitted to share or use such information for any other purpose.

Account Termination- You may at any time review or change your Personally-Identifying Information by going to your account settings or contacting us using the contact information below. Upon your request, we will deactivate or delete your account and contact information from our active databases. Such information will be deactivated or deleted as soon as practicable based on your account activity and accordance with our deactivation policy. To make this request, either go to your account settings or contact us as provided below. We will retain in our files some personal information to prevent fraud, to troubleshoot problems, to assist with any investigations, to enforce our Terms of Use and to comply with legal requirements as is permitted by law. Therefore, you should not expect that all your personal information will be completely removed from our databases in response to your requests. Additionally, we keep a history of changed information to investigate suspected fraud with your account.

General Use- We use the Personally-Identifiable Information in the database and other information we obtain from the user’s current and past activities on the Website to:

  • Deliver the products and services that you have requested.
  • Manage your account and provide you with customer support.
  • Communicate with you by email, snail mail, telephone and/or mobile devices about products or services that may be of interest to you either from us, our affiliate companies.
  • Resolve any disputes if it arise, troubleshoot problems and measure consumer interest in our services
  • Enroll you in the discount and other programs from time to time in which you select to participate


Security is our top priority. Prom Telesoft Private Limited ( will strive at all times to ensure that your personal data will be protected against unauthorised or accidental access, processing or erasure. We maintain this commitment to data security by implementing appropriate physical, electronic and managerial measures to safeguard and secure your personal data.

The secure area of our website supports the use of Secure Socket Layer (SSL) protocol and 128-encryption technology - an industry standard for encryption over the Internet to protect data. When you provide sensitive information such as credit card details, it will be automatically converted into codes before being securely dispatched over the Internet. Our web servers are protected behind "firewalls" and our systems are monitored to prevent any unauthorised access. All practical steps will be taken to ensure that personal data will not be kept longer than necessary and that the Bank will comply with all statutory and regulatory requirements concerning the retention of personally identifiable information.

We take security of your Personally-Identifying Information seriously and use reasonable electronic, personnel, and physical measures to protect it from loss, theft, alteration, or misuse. However, please be advised that even the best security measures cannot fully eliminate all risks.

PRIVACY POLICY AMENDMENTS may change this Privacy Policy at any time by posting a new version on this page or on a successor page. The new version will become effective on the posting date, which will be listed at the top of the page as the effective date.


If you have any questions regarding our Privacy Policy, please contact our Public Affairs Manager:

Manager - Corporate Communications & Public Affairs
Prom Telesoft Private Limited
1252A, 2nd Floor, 32nd G Cross,
4th T Block, Jayanagar, East End Main Road,

IMPORTANT: By accessing this web site and any of its pages you are agreeing to the terms set out above. Thank you for your patronage.